Orange and Anaheim Auto Glass
575 S Parker St
Orange, CA 92868
I had produced an appointment for right now . I dropped my car off and also the tech confirmed my telephone number to contact me when it absolutely was performed. So I walked above a mile away because I didn't choose to sit inside their waiting around space. Only to get a cellular phone simply call that they don't Possess a windshield for my motor vehicle.
Even when this have been the situation, it could have been managed in another way. Not 15 minutes later, A further representative sitting 10 toes faraway from me for the entrance desk manufactured strategies with the evening, telling the person on the other line to "not get way too faded." When I move no judgement on any person's personal alternative, possessing this dialogue before a customer was exceptionally unprofessional. She also came off incredibly irritated and as if she couldn't be bothered when it arrived time for me to purchase the windshield wipers.
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I drove about thirty minutes to obtain below, it had been absolutely definitely worth the generate. The receptionist was very helpful, and Qualified. The waiting around foyer place incredibly clean up, and hassle-free. They provide free snacks, and beverages, a charging station for the phone, and also an enjoyable tiny desk game to Perform Whilst you kill some time looking forward to your car.
We do present you with a Life span Guarantee versus leaks and defects With all the glass and workmanship although not nicks from flying particles which we do not need Management above of. It is an unlucky occasion within just the time-frame you experienced it replaced so we presented a courtesy rock chip repair.
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And that i am exceptionally displeased and unhappy by their company. I had been capable to get my car or truck again in time and all the things appeared high-quality. My windshield was replaced, and I thought I used to be fantastic to go. Later on, I noticed as I received outside of my vehicle that there were little places of glue still left everywhere you go
Only to receive a cell phone phone that they don't Possess a windshield for my automobile. When I received there and confirmed website this , The person powering the counter questioned if you will find just about anything he could do ? Definitely ? What about learn how to run a business . When appointments are created , be sure you provide the item . And remove Individuals lame commercials . They're a lie !
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Also, I just read again on some yelp testimonials that they provide a AAA discounted. I want they would have asked me that After i was paying out for the reason that I do have AAA.
Pretty lousy conversation skills, I might suggest any store over these fellas. Definitely Terrible customer care, as if you do not have better factors to do with your time and efforts than obtaining jerked all around by these fellas.
I had been rather skeptical in regards to the detrimental reviews till my luck went sour And that i became one of them. After i contacted this well-recognized, insurance-favored organization, I used to be experience fairly cozy with them as I have made use of their item for as long as I have been with my a single and only insurance provider. Having said that, occasions transform instead of automatically for the higher. On the cellular phone I used to be encouraged of only the 2 hour anticipate my windshield but upon arrival I used to be recommended of a recalibration to my brake and lane adjust sensors. Not w the full time was three-4 hrs. So I remaining with a colleague who performs nearby. Once i returned four as well as a half hours later on I was informed which the recalibration had not been finished simply because here their manager was out getting lunch and He's the only just one who can carry out the recalibration. Once i identified as their corporate offices I was fulfilled with hostility, condescending and impolite customer service. In actual fact the one gentleman claimed effectively if you're not intending to wait around then there is certainly nothing for me to complete.